Get in Touch
Questions about a report, our process, or a legal matter? We're here to help.
General Support
Questions about submitting a report, the status of an investigation, the review process, or anything else about the platform.
support@medicaldevicewatchdog.comLegal Matters
For manufacturers responding to a published complaint, data protection requests, takedown notices, and other legal correspondence.
legal@medicaldevicewatchdog.comWhat to Expect
Response Time
We are a volunteer-run initiative, so please allow 2-3 business days for a reply. Legal correspondence is prioritised.
Confidentiality
Anything you share with us is treated confidentially. Reporter identities are never disclosed to manufacturers or regulators.
Self-Service First
Many questions about MDR and FDA complaint processes are already answered in our compliance guides.
Want to Report a Device?
You don't need to email us to report a non-compliant medical device. Submit it directly through our secure, anonymous platform and our volunteer QM/RA professionals will take it from there.
Report a Device